Empathy and Emotional Intelligence at Work


  • Venue: Online
  • Date: self-paced, runs Feb. 1, 2022–Jan. 31, 2023
  • Price: Audit free or $199 for a Verified Certificate

Part of our three-course professional certificate program on The Science of Happiness at Work, offered through the premiere online learning destination, edX

One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually enhance our own emotional well-being. The same is true within organizations: those that foster trusting, cooperative relationships are more likely to have a more satisfied, engaged—and more productive and innovative—workforce, with greater employee loyalty and retention.

Empathy and Emotional Intelligence at Work delves into the social and emotional skills that sustain positive relationships at work. It highlights the foundational and related skills of empathy and “emotional intelligence,” also known as EQ, which refers to the skills of identifying and regulating our own feelings, tuning into the feelings of others and understanding their perspectives, and using this knowledge to guide us toward constructive social interactions.

Drawing on research and real-world case studies, the course reveals how honing these skills promotes well-being within an organization, supporting everything from good management—managers high in empathy, for example, have employees who report being happier and take fewer sick days—to more effective teamwork, problem solving, and recovery from setbacks. The course also explains the psychological and neuroscientific roots of cooperative, compassionate behaviors, making the case that these are not just “soft” skills but core aspects of human nature that serve basic human needs as well as the bottom line.

What’s more, it offers practical ways to strengthen empathy, trust, and collaboration among teams and resolve conflicts more constructively—with a special emphasis on how socially intelligent leadership can build cultures of belonging and engagement.

The course instructors are expert faculty from UC Berkeley’s Greater Good Science Center, Dacher Keltner, Ph.D., and Emiliana Simon-Thomas, Ph.D., whose earlier edX course, The Science of Happiness, has been a global phenomenon, inspiring a half million students worldwide. Here they take a central insight from that course—that our personal well-being is entwined with our social connections—and explain how to apply it to the modern workplace to create more productive, satisfying experiences at work.

How to Sign Up

Empathy and Emotional Intelligence at Work is hosted on the edX platform. To sign up, you need to create an edX account and then register for the course on edX

Continuing Education

10 units of continuing education are available to psychologists, social workers, MFTs, therapists, counselors, nurses, human resource professionals, and others! More info is in the Continuing Education tab above or purchase directly here.  

Verified Track

Please note this course can be Audited for free; simply choose "Audit This Course" to register at no charge. However, edX (the online education platform which hosts the course) also offers a Verified Track for $199. Verified learners have access to bonus course materials and receive a Verified Certificate of completion upon finishing the course. 

If you plan to use your course for job applications, promotions, or school applications, you may prefer to have a verified certificate. It’s also a great way to give yourself an incentive to complete the course and celebrate your success.

 

What you'll learn:

  • How stress can impair our performance and well-being at work, and harm organizations
  • The differences between healthy and toxic stress, and how to leverage healthy stress for success
  • The benefits of mindfulness for helping you build resilience to stress, as well as innovation and team spirit at work
  • Research-based strategies for cultivating mindfulness within yourself and your organization

This online course is approved for 10 CE credit hours for psychologists, therapists, social workers, counselors, nurses, HR professionals, and others (see below). Continuing Education for this course is co-sponsored by R. Cassidy Seminars. 

To earn CE credit hours for participating in this online course, you must:

1. Register for CE credit through the course’s continuing education co-sponsor, R. Cassidy Seminars (RCS). When you register for CE credit, you will create a login through the RCS website. 

2. Follow this link to register separately for Empathy and Emotional Intelligence at Work for free on edX, the platform that hosts the course. Choose the "Audit This Course (No Certificate)" registration option. You do not need to register for a Verified Certificate, which does not provide CE credits. edX offers the Verified option to those who want proof that they completed the course (for non-CE purposes).

3. Complete a self-test measuring your understanding of the course material. You can access the self-test through the R. Cassidy Seminars website any time after the course launches. You can answer test questions while you’re still taking the course or after you’ve completed the entire course, and you can stop the test at any time—you’ll just need to click the Submit Answers button before leaving the page. When you next log in, you will return to the page that follows your last submitted answers. A score of 75 percent is required to pass the test. Should you score less than 75 percent, you will have the opportunity to view your incorrect responses and retake the test immediately.

4. Once you pass the test, an evaluation form will come up on your screen. Please fill this out completely, as it is a requirement of each licensing board.

5. A continuing education certificate of completion will appear on your screen after you’ve passed the self-test and filled out the evaluation. We recommend that you print it for your records, though R. Cassidy Seminars does maintain a record of your course completion and your certificate in case you need it in the future.

For any questions related to continuing education credit for this course, email R. Cassidy Seminars staff at staff@rcassidy.com or call them at 888-992-9199.

10 CE hours, $149 
REGISTER

Course Approvals

Co-sponsored by R. Cassidy Seminars


Satisfactory Completion
Participants must have paid course fee, verified identity by checking checkbox on verification webpage, completed evaluation, and completed post-test with passing grade of 75% in order to receive a certificate. Failure to complete and submit these materials will result in forfeiture of credit for the entire course. No exceptions will be made. Partial credit is not available.

Psychologists
R. Cassidy Seminars is approved by the American Psychological Association to sponsor continuing education for psychologists. R. Cassidy Seminars maintains responsibility for this program and its content. 10 CE hours.

Psychoanalysts
NY: R. Cassidy Seminars is recognized by the New York State Education Department’s State Board for Mental Health Practitioners as an approved provider of continuing education for licensed psychoanalysts. #P-0005. (10) clock hours

Social Workers 
NY: R. Cassidy Seminars is recognized by the New York State Education Department's State Board for Social Work as an approved provider (#0006) of continuing education for licensed social workers. This program is approved for 10 contact hours self-study.
OH: Provider approved by the Ohio Counselor, Social Worker and Marriage and Family Therapist Board for (10) clock hours, #RCST110701.

Counselors/Marriage and Family Therapists 
CA: The BBS has deferred CE course approval for its licensee to APA and ASWB
IL: Illinois Dept. of Professional Regulation, Approved Continuing Education Sponsor, #168-000141. (10) hours.
NY-LMHCs: R. Cassidy Seminars is recognized by the New York State Education Department’s State Board of Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors. #MHC-0015. (10) contact hours.
NY-LMFTs: R. Cassidy Seminars is recognized by the New York State Education Department’s State Board of Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists. #MFT-0011. (10) contact hours.
OH: Provider approved by the Ohio Counselor, Social Worker and Marriage and Family Therapist Board for (10) clock hours, #RCST110701.
TX: Approved CE Sponsor through the Texas State Board of Examiners of Marriage & Family Therapists. 10 credit hours. Provider #151.

Creative Arts Therapists
NY: R. Cassidy Seminars is recognized by the New York State Education Department’s State Board of Mental Health Practitioners as an approved provider of continuing education for licensed creative arts therapists. #CAT-0005. (10) contact hours

Chemical Dependency Counselors 
CA: Provider approved by CCAPP, Provider #4N-00-434-0220 for (10) CEHs. CCAPPis an ICRC member which has reciprocity with most ICRC member states 
TX: Provider approved by the TCBAP Standards Committee, Provider No. 1749-06, (10) hours general, Expires 3/31/2020. Complaints about provider or workshop content may be directed to the TCBAP Standards Committee, 1005 Congress Avenue, Ste. 460, Austin, Texas 78701, Fax Number (512) 476-7297.

Human Resources
This activity, ID No. 375805, has been approved for 10 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Nurses 
CA: Provider approved by the CA Board of Registered Nursing, Provider #CeP12224, for (10) contact hours.

Teachers/Educators 
TX: R. Cassidy Seminars is an approved provider with the Texas Education Agency CPE# 501456. This course is (10) CE Hours. 

Occupational Therapists
R. Cassidy Seminars is an AOTA approved provider # 6782. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Occupational therapists will receive a certificate of completion for (10) CE hours. 1 CE hour(s) = .1 AOTA CE(s).

Disability Access - If you require ADA accommodations please contact our office 30 days or more before the event. We cannot ensure accommodations without adequate prior notification.

Please Note: Licensing Boards change regulations often and while we attempt to stay abreast of their most recent changes, if you have questions or concerns about this course meeting your specific board’s approval, we recommend you contact your board directly to obtain a ruling.